Legal and regulatory
Legal and regulatory information
Mybenefitsatwork is a trading name of Foster Denovo Limited. Foster Denovo Limited is registered in England and Wales. Registered Number: 05970987. Registered Office: Ruxley House, 2 Hamm Moor Lane, Addlestone, Surrey, KT15 2SA. Foster Denovo Limited is authorised and regulated by the Financial conduct Authority. FCA Registered Number: 462728.
You can check this by visiting the Financial Services Register on the Financial Conduct Authority’s website http://fca.org.uk .
The Financial Conduct Authority does not regulate taxation advice. Some of the fees we charge may be subject to VAT, we will let you know in advance if this is applicable. VAT Number: 904 450 842.
The guidance and or advice contained within this website is subject the UK regulatory regime and is therefore primarily targeted at customers in the UK. If you click on a link and leave the Mybenefitsatwork website, we cannot be held responsible for the content of external sites.
The FCA consumer website – The Money Advice Service – raises awareness of information available to consumers. You can access the Money Advice website here.
If you have a complaint or dispute with us, you are entitled to to make a complaint. We have a complaints procedure which is available on request. If you wish to register a complaint, please contact us either in writing, by telephone or email.
Please be assured that we treat complaints seriously. For your protection if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
Disability Discrimination Act
Mybenefitsatwork have considered their duty of care to make reasonable adjustments to our website in line with the Disability Discrimination Act. Our services are also available in alternative formats where possible.
There are some very good ‘How to Guides’ on the following websites that you may find useful:
BBC website – http://www.bbc.co.uk/accessibility/guides/
RNIB – http://www.rnib.org.uk/livingwithsightloss/computersphones/Pages/computers_mobile_phones.aspx
Action on Hearing Loss – http://www.actiononhearingloss.org.uk/your-hearing/technology.aspx
Please do not hesitate to contact us should you need further assistance using our website firstname.lastname@example.org